Refund policy

Refund Policy:

Thank you for shopping at Route 153 Apparel. We strive to provide you with high-quality custom apparel that meets your expectations. As part of our commitment to customer satisfaction, please review our refund policy carefully.

Refunds:

We do not offer refunds on purchases made through Route 153 Apparel. All sales are final. This includes custom apparel orders, as each item is uniquely tailored to your specifications. We encourage you to review your order details thoroughly before finalizing your purchase to ensure accuracy.

Exceptions:

In the rare event that your order arrives damaged or defective, please contact us within 7 days of receiving your shipment. We will assess the issue and work with you to find a satisfactory resolution, which may include a replacement or store credit.

Additionally, if there is an error on our part regarding the customization of your apparel (e.g., incorrect printing, wrong garment color), we will take full responsibility and offer a prompt solution.

We appreciate your understanding and cooperation regarding our refund policy. Thank you for choosing Route 153 Apparel for your custom apparel needs.